Insurance Notice
Hello Families!
We know insurances can be very confusing; however, we are always here to answer any questions and provide some clarity. You can call us at the office, call our billing company, or call your insurance company if you have any concerns.
We have recently had our billing company audit all patient accounts to be sure everything is accurate. You may see balances coming forward or credits added to your account, as we make sure insurances are covering your visits appropriately and holding insurances to their contracts with you. Please pay attention to your explanation of benefits (EOB) paperwork from your insurance company. We are more than happy to help you understand the insurance EOB if you have questions.
Please keep in mind, insurance takes 45 business days or more to process initial claims and then another 45 or more business days if any corrections are needed, directed by insurance. This can sometimes cause delays with balances on accounts.
Please reach out to us if you have any questions! We are always here to help you!
**Please bring your insurance card to EVERY visit**
PREVNAR 20 and Insurance
We are asking all of our families with commercial insurance to please check with your insurance companies to be sure that they will cover your child’s PREVNAR 20 vaccine. Those families that have received a personal balance due for this vaccine, please call your insurance company and bring it to their attention that this was not covered. Otherwise, it will remain as a personal balance.